If you are not completely satisfied with your OSU Sports Fans online purchase, we will glady accept the return or exchange of unworn, unwashed or defective items, within 14 days of receipt of purchase. Please send original sales receipt with return shipment. Return/Exchange packages must be shipped pre-paid, preferably United Parcel Service(UPS). Your card will be promtly credited (less the initial shipping charges), and a return credit receipt will be mailed to your shipping address (Return merchandise after 14 days of receipt of purchase OR without sales receipt will only be given current store price credit, less the $10.00 re-stocking fee). Holiday and Seasonal theme merchandise will be allowed for returns 14 days after the calender Holiday date (i.e. Christmas merchandise can be returned for entire refund up to 14 days after December 25th).
Ordering: Orders will be immediately processed by PayPal.
Top Questions Asked:
We accept the following:
Visa, MasterCard, American Express and Discover
Will I get a receipt with my order?
You will receive a receipt of purchase from PayPal.
How soon will my item ship?
Items in stock will ship within 24-48 hours of receipt of order (Monday-Friday)
How do I track my package online?
You will receive your tracking number by email once your package has been shipped. To track your UPS package on UPS.com, visit the UPS tracking reference webpage. Type your Tracking Code in the Tracking field. Select Track to view the package details on the Tracking Summary page.
Is my online order secure?
Your order security and processing is handled by PayPal.